Shipping policy

Shipping Policy

1. Shipping Costs
   Shipping costs are calculated at checkout based on the weight and destination of your order. We offer standard and expedited shipping options.

2. Worldwide Shipping
   We offer worldwide shipping. For local shipments, we use trusted local couriers to ensure timely delivery. For international orders, we use DHL as our preferred shipping partner. International shipments may take 10–15 business days for delivery, depending on the destination.

3. Shipping Timeline
   Orders will typically be processed within 1–3 business days, with local shipments delivered in 3–7 days. For international orders, the estimated delivery time is 10–15 business days. You will be notified of any delays that may affect your order.

4. Shipping Liability
   Once an order has been shipped, Sapmok is not responsible for delays, damages, or lost items during transit. Claims for damaged goods should be filed directly with the carrier.